Darden RestaurantsDarden Restaurants

Analyzed 130M Transactions to Guide Targeted Marketing Campaigns

Finance Intern, Advanced AnalyticsJun 2015 - Aug 2015

SQLRTableauCustomer AnalyticsMarketing Strategy

The Setup

Marketing teams wanted to use large-scale transaction data to understand customer behavior and identify segments most likely to respond to specific outreach strategies.

Work Completed

Queried and transformed transaction data, built segmentation and profitability bins, and profiled segments with behavioral and demographic context. Synthesized insights into recommendations for two campaign approaches: lapsed-customer reactivation and daypart/sales-area diversification.

Results

Produced a segmentation framework and campaign recommendations grounded in 130M transactions, strengthening targeting decisions and creating reusable analysis patterns for the team.

Skills Exercised

Large-Scale SQL AnalysisSegmentation in RDashboarding in TableauCampaign Targeting Analytics